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Service Violation

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   The law requires mortgage servicers to follow certain rules for servicing your loan and allowing you to modify your loan. We have successfully sued mortgage servicers and defended mortgage foreclosures based on these servicing abuses.

Federal mortgage servicing rules are generally meant to encourage mortgage servicers and homeowners to find alternatives to foreclosure. They also provide requirements for communications between the lender and the homeowner. If the lender fails to give you proper notice of the foreclosure under the rules, you may be able to delay the foreclosure until you receive notice. Also, if you submit your loss mitigation application 38 days or more before the foreclosure sale, this will trigger additional steps that the lender must take before proceeding with the sale. If it proceeds with the sale anyway, you can ask a court to cancel the sale, which will delay the process and give you more time to move or explore alternatives. You can also report a mortgage servicer to the Consumer Financial Protection Bureau (CFPB) if it violates these rules.

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Good Neighbor Solution

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